WJC Renovation & Design, a brand of IRVINE OUTDOOR LIVING INC

IRVINE OUTDOOR LIVING INC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request services, or communicate with us regarding your renovation, construction, design, or other services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name

• Mailing or project address

• Email address

• Mobile or telephone number

• Information about your project or requested services

• Appointment and scheduling information

• Communications you have with our company

• Information provided through forms, contracts, estimates, or other documents

• Payment and billing information when necessary to process transactions

We may also automatically collect certain technical information when you use our website, such as IP address, browser type, device information, pages visited, and website usage information.

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2. How We Use Your Information

We may use the information we collect to:

• Provide and manage our services

• Prepare estimates, proposals, contracts, and project documentation

• Schedule appointments and coordinate project activities

• Communicate with customers regarding their projects

• Provide project status updates and construction-related notifications

• Respond to questions, requests, and customer service inquiries

• Process payments and maintain business records

• Improve our website, services, and customer experience

• Comply with applicable laws and legal requirements

• Prevent fraud, misuse, or unauthorized activity

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3. SMS / Text Messaging

If you provide your mobile phone number and consent to receive text messages from IRVINE OUTDOOR LIVING INC, we may send SMS messages related to your project and services.

These messages may include:

• Appointment confirmations and reminders

• Scheduling and schedule changes

• Project status updates

• Construction or jobsite coordination

• Requests for project-related information

• Customer service communications

• Other important communications related to your project or services

Message frequency varies based on project activity and customer communication needs.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance.

Opting out of SMS messages will not affect your ability to contact us through other communication methods.

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4. SMS Consent and Mobile Information

When customers enter into an agreement or otherwise provide consent to receive SMS messages from IRVINE OUTDOOR LIVING INC, that consent applies to project-related and customer service communications described in this Privacy Policy and the applicable agreement.

We do not sell, rent, or share your mobile phone number, SMS opt-in information, or messaging consent with third parties or affiliates for their own marketing or promotional purposes.

SMS consent and mobile information will not be transferred or provided to third parties for marketing or promotional purposes.

We may use service providers, such as communication and technology providers, to help us deliver communications and operate our business. These providers may process information on our behalf only as necessary to provide their services and are not authorized to use your mobile information or SMS consent for their own marketing purposes. View our Privacy Policy and Terms & Conditions.

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5. Information Sharing

We may disclose personal information when reasonably necessary to operate our business and provide our services, including to:

• Contractors, subcontractors, vendors, and suppliers involved in providing requested services

• Payment processors and financial service providers

• Website hosting, technology, and software service providers

• Communication service providers

• Professional advisors, such as attorneys, accountants, or insurance providers

• Government authorities or law enforcement when required by law

We do not sell personal information for monetary consideration.

We do not share mobile phone numbers or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.

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6. Cookies and Website Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to help us understand how visitors use our website and to improve website performance.

These technologies may collect information such as browser type, device information, IP address, pages viewed, and general website activity.

You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

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7. Third-Party Services

Our website or business operations may use third-party service providers for hosting, analytics, communications, scheduling, payment processing, customer management, or other business functions.

These third parties may process information according to their own privacy policies and applicable agreements.

We take reasonable steps to work with service providers that maintain appropriate safeguards for personal information.

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8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

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9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and project records, comply with legal and accounting requirements, resolve disputes, enforce agreements, and fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information and the reason it was collected.

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10. California Privacy Rights

If you are a California resident, you may have certain privacy rights under applicable California privacy laws.

Depending on your circumstances and applicable law, these rights may include the ability to:

• Request information about the personal information we collect and use

• Request deletion of certain personal information

• Request correction of inaccurate personal information

• Opt out of certain sales or sharing of personal information, where applicable

• Request information about how your personal information is used or disclosed

• Receive equal treatment for exercising applicable privacy rights

To exercise applicable privacy rights, please contact us using the contact information provided below.

We may need to verify your identity before processing certain privacy requests.

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11. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

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12. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

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13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.

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14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS communications, please contact us:

IRVINE OUTDOOR LIVING INC
Website: https://www.wjcrenovation.com
Phone: 949-557-2979
Address: 17145 Von Karman Avenue, Suite 101, Irvine, CA 92614

For SMS support, you may also reply HELP to a message received from us.

To stop receiving SMS messages, reply STOP.

IRVINE OUTDOOR LIVING INC
Privacy Policy — Effective August 11, 2026